Insurance Made Simple & Stress-Free
We direct-bill most Canadian insurance providers right at the front desk, so you skip the upfront payment and the paperwork headache. Here's everything you need to know about coverage, billing, and what to bring.
Three Easy Steps, Zero Paperwork
You focus on feeling better, we handle the insurance side at the front desk.
Bring Your Card
Simply bring your insurance/benefits card (or a photo of it) to your visit. No referral or pre-authorization paperwork needed to get started.
We Bill Instantly
After your appointment, our front desk submits your claim directly to your insurer through our electronic billing system, while you're still here.
Pay Only Your Share
You pay only the portion your plan doesn't cover (if any) at reception, no waiting weeks for reimbursement in the mail.
We Bill Most Major Canadian Providers
Don't see yours? Bring your card, new insurers are added regularly, and we'll always give you an official receipt to submit if direct billing isn't available.
Your Benefits, Working for You
Most extended health care plans in Ontario include paramedical coverage. Here's what we commonly see covered, check your plan for exact amounts and limits.
Chiropractic Care
Spinal adjustments, ART® soft-tissue release, and Cox® decompression are typically covered under most extended health care plans.
Most plans coverRegistered Massage Therapy (RMT)
Treatments from our Registered Massage Therapist are commonly covered, often with a per-visit or annual maximum.
RMT coveredCustom Orthotics
Biomechanically-built custom orthotics are frequently covered by extended plans, sometimes with a doctor's note.
Often coveredInitial Assessment
Your first full biomechanical assessment is billable to your insurance just like any follow-up visit.
Billable visitNo Surprises at the Front Desk
Straightforward visit fees, and most plans cover chiropractic care, so your out-of-pocket is often far less after direct billing.
Full Assessment
A complete one-hour visit, nerve scan, exam, and your first adjustment.
Billed to your insurance like any visit
Each Follow-Up Visit
Targeted treatment visits once you have your personalized care plan in place.
Direct-billed to most insurers
Custom orthotics and massage therapy are priced separately based on your plan, we'll always tell you the cost before we begin.
What to Bring to Your First Visit
A few quick things make billing smooth and fast. Don't worry if you're missing something, our front desk is happy to help sort it out.
Questions? Call (519) 256-8966Your Insurance Card
The physical card or a clear photo of both sides, front desk will scan it in.
Photo ID
A driver's license or other government ID for your patient file.
Secondary Plan Card
If you have a spousal/secondary plan, bring that card too for coordination.
A Little Time
Your first visit includes a full assessment, plan for about 45–60 minutes.
Everything You Might Wonder About Billing
Your Benefits Are Ready to Use.
Book online in minutes or call us directly. We direct-bill your insurance, offer free on-site parking, and you never need a doctor's referral to get started.